Internet Cable Speed

Broadband speed?

We have orange broadband, we are paying for 8mb but are only getting just about 1 at the moment its about 600kb! we live within a mile of a telephone excahange. why are we paying for 8 mb broadband and not even getting 1mb? do they cap the broadband speed if they do is that not misleading customers? no it is definatley 8 mgb because i did a speed test that came up with 1 mgb before and my friend gets 10 meg and he lives quite close

Public Comments

1. You should check your computer for viruses or spyware. Do take note that broadband you are paying for is not 8 megabytes per second,it is 8 megabits per second. 8 megabits per second = About 800 kilobytes per second. A lot of people have this misconception between megabytes and megabits.
2. Could be a phone line issue. Maybe your modem is defective or a setting is not right or a filter is bad. Connect tech support for help or ask for a new modem. Not very well liked company: http://en.wikipedia.org/wiki/Orange_UK Maybe this will help: http://help.orange.co.uk/documentDisplay.do?gotoLink=0&docType=1006&contextId=877:0.0&clusterName=DefaultCluster&contentId=f430c2ab-7c20-4cbc-a570-74b0ba29b1a2&responseId=7fc004a3f2245237:100ebec:1159936c03f:36ed&groupId=1&answerGroup=0&score=-1&page=http://ESERVER_d8c462c3-3bcb-4425-a819-14aa2c68a647.xhtml&result=17&excerpt=KB2485+how+do+I+download+the+speedtouch+USB+modem+optimiser?+.&resultType=5002#http%3A%2F%2FESERVER_d8c462c3-3bcb-4425-a819-14aa2c68a647.xhtml
3. HI james, There are two things u need to clarify regarding ur broadband connection. One is speed and other is allowed downloaded data..... Speed is what ur concerned right now... An 8Mbps line obviously means a capacity of 8Mb of data transferrable per second. This includes both Inbound and outbound. When data is concerned, Ur are allowed to download only the amount of data specified.